Infrastructure Support
Business Challenge
Today’s business must use technology - it’s that simple. As a bare minimum, every business today has a website, an email system, a documents library of some sort, a financial system, and some means for tracking HR related details.
Every employee has a computing device of some sort, and has a need to be able to connect to the internet, to print and scan documents, to access email, etc. It then grows from there in terms of specific applications used in the business, what software is needed by employees. Mobile employees and multiple-site offices add additional complexity.
And of course, purchasing these items is just the beginning. We then have to make sure these technologies all work together, and more challenging, to keep investing just to stay current.
In fact, by the time it’s all totaled up, most businesses find IT infrastructure represents the 2nd largest cost for their business, only payroll exceeds it. So it leaves no doubt that managing this investment makes perfect business sense.
Details of Service
MikeTango Group offers a wide range of infrastructure support services, including:
- Budget & planning of IT investment
- Advisory services in selecting proper technology choices
- Purchase or licensing of hardware/software/etc.
- Installation, configuration & maintenance of systems
- Backup and recovery of systems, servers, and user data and databases
- Day-to-day help desk support for users
- ... and more ... Call us to discuss your specific business challenges and how we can address them.
Business Advantage
By using MikeTango Group’s infrastructure support services, you will benefit from:
- Our expertise in all facets of planning, building out, operating and maintaining IT infrastructure for all sizes of business.
- Our localized, personal service. We will come to your location to carry out whatever tasks are required.
- Our experts who can “speak English instead of technology”. Our support for your employees will be such that your employees will be able to understand and learn without being overwhelmed by "techno-bable" terminology and processes.
- Our clear budgeting processes, and execution that works to those budgets.
- Our clear and accurate estimates of upcoming costs and scheduling of activities.